Property Management Services

CHN Real Estate Services

CHN Real Estate Services offers a wide range of property management services to owners of housing financed through the Low Income Housing Tax Credit (LIHTC) and various HUD capital and subsidy programs including HOME, Section 8, HUD PRAC, Hope VI, and Supportive Housing Program (SHP) in the Great Lakes region including Ohio, western New York, southeastern Michigan and western Pennsylvania.

Through CHN Real Estate Services LLC, its affiliates, and a staff of more than 30 experts, we offer a wide range of property management services including:

• Marketing & Lease Up

We have the experience and personnel to achieve lease-ups effectively and efficiently.

• Residential Management Services

Our site managers are selected for each property focusing on the tailored skill sets needed for the respective population they will be serving. We are experienced in managing properties with seniors, single family homes, multi- family and those with special needs. Our managers are trained to balance relationship building with residents while maintaining a professional and business perspective as front-line representatives of ownership.

• On-site Resident Services

Our staff can develop on-site programming to meet the needs of your resident population.

• Maintenance Oversight

Our maintenance experts provide a high level of customer service, responding to resident work-order requests timely and efficiently, managing proactive preventative maintenance programs and more.

• Compliance Monitoring (Including COS)

Our compliance staff works diligently to meet all expectations of each funding source and funder, including MOR’s, REAC’s, Annual Owners’ Certifications, and tax credit file and site inspections. Our highly skilled accountants lead annual budgeting, financial management and audit facilitation.

• Reporting

We use a comprehensive set of performance metrics to monitor key areas, striving to maximize revenues and minimizing operating costs. Through the Yardi software system, one of the premier affordable housing platforms in Property and Financial Management, we are capable of providing owners, investors and regulators with the reporting they desire including detailed performance metrics, accounting and financial reporting.

• Tenant Relocation (URA)

If you own an occupied aging building, we can assist with “in-place” rehab projects following the Federal Uniform Relocation Act.

Our asset management team is engaged in coordinating all of these activities with a focus on the long-term viability of the asset and maximizing asset value while prioritizing resident needs and satisfaction.

Contact us today to assist with your property management needs!

Current Managed Properties

Our Team

Lorenzo Hibbitts, Real Estate Broker

Lorenzo Hibbitts is Assistant Vice President and Relationship Manager for Key Community Development Corporation’s [KCDC] affordable housing equity underwriting team.

Prior to joining Key, he owned and operated a brokerage company that specialized in multifamily real estate management. His brokerage license is currently held with CHN Real Estate Services LLC of Cleveland Ohio where he is the principal broker.

Lorenzo received his MBA from Cleveland State University and obtained his Certified Property Management designation from the Institute of Real Estate Management.

He has over ten (10) years of professional real estate management and investment experience and a strong commitment and passion of positively impacting people and improving the quality of their lives through real estate.

Rochelle Harris, Director of Property Management Brokered Services/Assistant Director of Asset Management

Rochelle brings 18 years of diverse experience in compliance, management, leasing and operational oversight in the Affordable Housing Property Management Industry. Her experience includes the Low Income Housing Tax Credit and HUD programs involving single family lease purchase, Permanent Supportive Housing, and multifamily projects.

Currently, Rochelle serves as the Director of Property Management Brokered/Assistant Director of Asset Management where she is responsible for the property management and operational performance of residential properties managed by Cleveland Housing Network’s (CHN’s) affiliate, CHN Real Estate Services LLC for its third party owners/clients which include HUD Section 8, HUD PRAC, Hope VI, and Low Income Housing Tax Credit (LIHTC) projects. Further, Rochelle is responsible for assisting CHN’s Director of Asset Management in the oversight, monitoring, development, and long term sustainability of Cleveland Housing Network’s portfolio of LIHTC and HUD projects.

Prior to CHN, Rochelle served as the Director of Housing for a non-profit corporation in Lorain County, Ohio. There, she was responsible for overseeing a portfolio of Permanent Supportive Housing, Shelter Plus Care, multi family, and single family LIHTC Homes.  She is a licensed realtor in the state of Ohio.  She holds a Certified Occupancy Specialist (COS) from NCHM, Asset Management Specialist (AMS) from Neighborhood Works, and the Housing Credit Certified Professional (HCCP) through the National Association of Home Builders. Rochelle holds a Bachelor’s degree in Urban Service Administration from Cleveland State University and is currently enrolled in the Master’s Program of Non Profit Administration and Leadership through Cleveland State University.